If you run a B2B company and still don't have a social media manager, then what are you playing at?
If you work in sales or marketing for a B2B company, you might think your business is all based on personal referrals and your target customers don't use social media to seek suppliers. But today, there's no business that doesn't benefit from social media marketing. And here's why.
You can learn about your customers
They are on social media, having conversations. They might even be having conversations about your industry or even your company. Having a presence will help you maintain relationships with customers and ensure you're not out of the loop.
New customers can find you via social media and having engaged and up to date social media profiles supports SEO - so if ranking on Google is important to your business, social media is a must.
Helps with brand positioning
Every company benefits from having strong branding and social media can help you position your brand. When done well, that positioning will in turn resonate with your target customers so you're front of mind when they are in that purchasing mindset.
Company social media channels build trust
If your business is looking to acquire new customers, building trust is going to be an important objective. Brands with a considered social media strategy and good community management will appear a safer choice compared to those without.
There's no other form of advertising that's as targeted
No matter how small your industry or niche is, you'll find your audience somewhere on social media. Whether it's baby boomers or gen Z you are looking for, they're congregating on social media so don't miss out on opportunities to build relationships with key players.
If you work in B2B and would like some advice with your social media strategy, you can sign up for a FREE social media workshop with our team. Find out more here.